Privacy Policy

Section 01 – INFORMATION

What we do with your information?

To fulfil your order, we collect essential information such as your name, address, and email address.

To enhance your shopping experience, we also gather your device's IP address to analyze browsing behavior and optimize our website.

With your permission, we may send you personalized emails about our latest offerings and promotions.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 - CONSENT

How do we get your consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How can you withdraw your consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at support@tilloma.in

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Payment Security-

If you choose to pay directly through our website, your credit card information is securely processed by Shopify. It is protected by industry-standard security measures (PCI-DSS).

Your payment details are stored only for the duration of your transaction. Once your purchase is complete, this information is deleted.

Secure Payments with Shopify

We use a trusted direct payment gateway, Shopify, to handle your credit card information securely. Shopify adheres to the Payment Card Industry Data Security Standard (PCI-DSS), a rigorous set of security protocols established by major credit card brands like Visa, Mastercard, American Express, and Discover.

These standards ensure your credit card information is protected throughout the payment process.

For more details about Shopify's security practices, you can review their Terms of Service (https://www.shopify.com/legal/terms) and Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand how your personal information will be handled by these providers.

Please note that some of the services we use, such as payment gateways, may be in different regions. If you choose to use these services, your information may be subject to the laws of those countries.

For instance, if you are in Canada and use a U.S.-based payment gateway, your information might be accessible under U.S. laws like the Patriot Act.

Once you leave our website or are redirected to another site or app, this Privacy Policy and our Terms of Service no longer apply.

Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing any information.

SECTION 6 - SECURITY

We prioritize the security of your personal information. We implement robust security measures and industry best practices to safeguard your data from unauthorized access, loss, misuse, or alteration.

When you provide your credit card information, we encrypt it using SSL technology and store it using AES-256 encryption.

While no internet transmission or electronic storage method is entirely foolproof, we adhere to strict PCI-DSS standards and other widely accepted industry security measures.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

SECTION 8 - AGE OF CONSENT

By using this website, you confirm that you are of legal age in your jurisdiction and capable of entering contracts. If you are a minor, you must have obtained parental or guardian consent to use this website.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information write to us on support@tilloma.in